Position Summary
The Billing Specialist supports timekeeper maintenance, billing operations, and attorney/client inquiries. Responsibilities include maintaining master data, distributing reports, assisting with invoice preparation, and supporting the billing team with ongoing and special projects.

Key Responsibilities

Timekeeper & Data Maintenance

• Set up and maintain timekeeper/employee data, including billing rates.
• Prepare and update spreadsheets and reports (monthly and ad-hoc).
• Monitor time-entry deadlines and report late time.
• Maintain procedures documentation and support month-end close.
• Assist the billing team with administrative and project-based tasks.

Billing Support

• Provide strong customer service to attorneys, staff, and clients.
• Prepare billing documentation in accordance with firm policies.
• Review billing materials for accuracy and compliance with guidelines.
• Research and resolve billing inquiries and returned mail.
• Maintain billing files and notes; ensure confidentiality at all times.
• Contribute to billing format updates and process improvements.

Minimum Requirements

• Associate Degree in Accounting/Business or equivalent coursework.
• 3-5 years of billing or office experience in a law firm or professional services environment.
• Experience with Elite or similar billing software.
• Proficiency in Microsoft Office applications.
• Strong communication, organization, and attention to detail.
• Ability to manage multiple tasks, meet deadlines, and exercise sound judgment.
• Flexibility to work additional hours, especially during year-end.
• Ability to maintain strict confidentiality.